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(Photo: ADAM BERRY / Getty Images)The state Department of Insurance has been getting calls from consumers concerned about the contract dispute between Bon Secours St. Francis Health System and UnitedHealthcare. Patients have questions after Bon Secours St. Francis Health System severed its physician contract with UnitedHealthcare. Consumers who have complaints or questions about plans that are not Medicare Advantage plans can contact the DOI's Office of Consumer Services weekdays at 1-800-768-3467 or at consumers@doi.sc.gov. Those with Medicare Advantage plans should go to https://www.medicare.gov/forms-help-and-resources/contact/contact-medicare.html or call 1-800-MEDICARE. While patients still have insurance, Bon Secours doctors are no longer in-network providers, so they cost more to see.
collected by :Lucy William
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